Developing People
Selecting the Best
Retaining the Best
Do you want to develop your people to the full?
Every enlightened company knows that people are its key asset. Selecting the
best people is of course vital, but how do you ensure that your employees
are continually being developed to their full potential?
People Work Best can help in three important areas: competency frameworks, development
centres and coaching.
Developing competency frameworks
Have you identified which competencies lead to success in your organisation?
A competency framework reflects your organisation’s values and culture.
Even more importantly, it helps to define what qualities your people need
in order to meet your business objectives.
It links your people and their jobs to the goals of the organisation, creating
a dynamic connection between HR and business strategy.
We have a wealth of experience in developing and validating competency frameworks.
In other words, we work with our clients to help them design the organisation
they want to be.
Development centres
How can you be sure that development centres have a positive effect?
We help to create supportive environments where staff can explore their strengths
and areas which need strengthening without feeling threatened. Using the latest
third generation development centre methodologies, we use ‘live’
work scenarios, professional role-plays, objective feedback and coaching to
maximise confidence and ability.
Strengthening strengths
By focusing on key issues and priorities, we use the framework to pinpoint
exactly what your employees need to do to deliver your requirements.
Any sports coach uses each player to his or her maximum ability in the position
that best suits them. A team manager should be no different. Using the competency
framework as a guide together with powerful feedback tools such as 360-degree
feedback, we help you to identify where people should be placed to play to
their strengths.
Coaching
How could coaching benefit everyone in your organisation?
A coach approach underpins all our activities at People Work Best. It plays a key role in change management and work/life
balance.
Coaching is simply the most effective way to develop people. Coaching helps
people focus on what they do well, identifies what blocks them, improves their
working relationships, enables them to prioritise, increases job satisfaction
and ultimately improves productivity.
Coaching keeps a strategic focus while working with the day-to-day issues
that so often deflect attention and decrease productivity.
What is coaching?
Working on a one-to-one basis with an objective coach, employees are encouraged
regularly to focus on what is important to them and what they need to do to
achieve their goals. It sounds simple, and it is – while being enormously
effective.
Two fundamental tenets of coaching are a) that the employee knows better than
anyone else what they need to succeed, and b) that they should focus on what
they enjoy and do well.
Is coaching for you?
Are you moving to a new role?
Do you want to improve your influencing skills as a leader?
Are you dealing with a particularly challenging issue or situation?
Do you need to show more of a return on investment for training programmes?
Are you looking for help with an important career decision?
Do you feel you need to develop your coaching skills so you can work with
individuals’ strengths?
In the middle of making key business decisions?
Wanting to have a life outside work?
Coaching can help with all of these issues and more.
A coach approach to change management
Are you undergoing a significant change (such as a merger, an acquisition,
or restructuring)? Do you still need to improve and enhance the performance
of all employees, despite the chaos, enormous workloads and uncertainty that
such change brings?
We help you to consider the human side of change. Business must go on as usual
but people’s feelings often get in the way in times of stress. We coach
individuals to manage their workloads and the myriad feelings of uncertainty
and resistance that may accompany change. By far the most effective way to
manage change is on a one-to-one basis with an objective, independent professional
who can guide employees in a dispassionate way towards balance and productivity.
Work/life balance
Among the many reasons why organisations fail to retain the best people is
lack of work/life balance. We believe achieving this right balance is essential
to staff productivity and health. By encouraging individuals to focus on what
is important to them both within and outside the workplace, our coaches take
a holistic approach to staff retention. Satisfaction at work is intrinsically
linked to life in the wider context. Even workaholics need to learn how a
balanced life can improve their contribution at work.
How can you select the best people?
How can you be sure you’ve chosen the right person? Will they be able
to do the job? Will you know before it’s too late and you find yourself
in the midst of a costly recruitment error?
Assessment centres
We work with our clients to develop assessment centres that improve the quality
of their selection decision-making against key competencies. We design and
run assessment centres for CEO selection through to graduate recruitment,
as well as enhancing the skills of those who interview.
We can also help you find the best people through advertised assignment and
executive search.
A developmental approach
We take a developmental approach to selection. Recruitment often has to be
done quickly but that doesn’t make it a simple ‘yes or no’
operation. We use assessment centres to gather a wealth of data about candidates,
clarifying your objectives and enabling you to arrive at a risk-free decision.
This means that when you select the candidate, you already have their development
plan in place. No-one is perfect for the job, but you will have identified
what gaps need to be filled and what unexpected strengths they bring to the
role.
The candidates who are not successful will also leave with a clear idea of
why they were not selected.
How do you retain the best people?
Developing people to the full isn’t just about benefiting your organisation.
It’s also about giving your employees something back and making you their
employer of choice. We help you improve their performance while developing
a balanced attitude.
Performance management
Do you think that increasing workloads will improve performance? Creating
a high performance culture is not simply a case of setting objectives and
expecting managers to meet them. Do you want line managers to ‘dump’
work downwards, creating more stress and resentment?
Performance management requires organisational clarity over what business
objectives are (derived from competency frameworks)
so that workloads remain manageable and relevant. We help you to develop effective
communication and feedback skills. We show you how a coaching
approach towards staff plays to the strengths of individuals and keeps team
output in line with business objectives. This keeps both morale and performance
high.
Keep your staff well balanced
How can you bring life to work for employees that are jaded and cynical? Or
tired and overworked? Bringing their personal problems to the office?
Getting the right work/life balance is the
key. We coach individuals to identify what they do best, what stops them from
achieving their goals, what blocks their creativity. The result is a more
harmonious, productive workforce.
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